SHIPPING POLICY
Orders are shipped every Monday and Thursday.
Any postage selected, such as 'next day delivery', starts from either the Monday or Thursday after the order is placed if placed before 12pm on that day.
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Orders must be placed before 12pm on either the Monday or Thursday to be shipped that day otherwise it will be shipped on the next listed shipping date.
RETURN POLICY
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.
In addition, please note the following:
(i) Products can be returned only in the UK where they were originally purchased;
(ii) the following products are not eligible for return:
Items larger than 5kg
(iii) Postage fees for items being returned via post will be the responsibility of the customer returning the item.
PAYMENT METHOD
Our online shop only accepts card payments using Wix payment methods via stripe.
WHOLESALE INQUIRIES
We currently supply crystals for select stockists wanting to sell them at their business. For more information please contact us via our contact section at the bottom of our home page, Using 'Stockist Inquiry' as the heading on your contact form. Do not forget to leave contact information so we can reply to your inquiry.